Thunderbird Community Forum

The title describes the problem. This is an old problem that seems to be triggered by something embedded in the email. Other emails print to PDF or the actual printer without a problem. For security reasons, I cannot attach the email in question as it involves money and account identification.

The email is a credit card reward certificate from Costco and generated by Citibank in case someone else has reported this specific problem.

Re: Thunderbird 128.7.0esr (64-bit) under Windows 10

Unread incoming messages are indicated by a little red dot within the Thunderbird logo icon in the Windows notification area. When operating with a Unified Inbox, opening those messages in the Unified folder does not always clear the red dot, nor does the unread message counter in the left pane always decrement properly. What it seems to take to reset things when this happens is to expand the Inbox tree and simply click on the account name associated with the unread message. Anyone else see this?

Hi there I am not getting my emails and a dialog box appears and asks me to sign in when proceed with my user and password that is correct it does not connect to the server and now it doesn't even give me the option it just says thunderbird connection to server has timed out. Can someone help me with this problem please.

I am trying to whitelist a domain name. TB won't let me do that. This company has a plethora of emails. I don't want to whitelist every single one of them. That would take me days. It is impractical. I want to whitelist the domain name which is concentrix.com. I want to ensure that all emails coming from that domain name land on the inbox folder. How can I do that on TB?

I am setting up Thunderbird for the first time. Do I need to have Mozilla and Firefox set up first or is that irrelevant? I keep getting "unable to log in" messages and cannot go any further in the Thunderbird set up.

After installing the Windows Thunderbid update, it downloads a gmail message about one per hour. Please help what could be the cause. Windows 10, wersja 21H2 i 22H2 64 Thunderbird 128.7.1esr (32 bity)

I cannot see any folders, and consequently any e-mails, in any of my email accounts. All I get when I log in are the mail accounts that I have. If I try to open a sub folder in that account, e.g. Inbox, I am told that it already exists. I cannot expand the account to view the emails that I have.

How to fix this issue.

P.S. it is no good sending me an e-mail as I won't be able to see it. You can try an alternate email mick.esdivers@gmail.com

I am trying to set up Thunderbird and I get a message "Configuration found in Mozilla ISP database". When I click done, I get "Unable to log in at server. Probably wrong configuration username or password" HELP! Prefer a phone call.

Dear filter specialists,

On a Windows 10 computer with TB Portable 128.6 and .7, folders can no longer be selected in the filters as ‘Run filter on’ or ‘perform these Actions’: the menu is greyed out. The phenomenon occurs with all accounts: POP and local. Various email providers, ESET virus scanner, Windows firewall, FritzBox cable router. The local account contains almost 30 GB of emails. The existing filters work as long as they do not affect the accounts or folders: for example, tagging e-mails works. Existing filters with folder-actions cannot be re-configured and no folder actions are possible when creating a new filter.

I have performed an update check and restarted Windows, changed the compression limit from 500 to 5 MB and changed a few minor settings so that the config is rewritten.

What could this be? How do I solve the problem? A workaround if necessary.

Thank you very much for your help.

Microsoft in its wonderful idea of updating no matter what, has taken out my thunderbird client. I was using an older version because the new thunderbird kept losing my addresses. NOW I HAVE NOTHING AND NO ACCESS TO ANY EMAIL.

I recently got rid of my old main email account which up asks for account sign-in information when I initially boot up Thunderbird NEBULAR ver: 128.7.Oesr (64 bit). can you give me specific information to delete the old main email account and make my second email the main email account which will automaticall retreive my emails and show up first. Please remember that I old and need specific information,

Hi folks,

I was wondering if it was possible to disable window decorations (close, maximise, minimise) on the GNU/Linux build of Thunderbird 128.7.0esr. I cannot seem to find this in the settings.

I don't have window decorations on my window manager (i3), so this make Thunderbird a little jarring to use and I'd like to disable them if possible. Two of the buttons (minimise and maximise) are actually non-functional due to i3's tiling nature. I think this is something that has recently been added, as I never used to have these buttons before updating recently after being away from work for a while. They've just appeared and I can't seem to get rid of them.

Am I just being daft and missing someething obvious in the settings?

Thanks in advance.

In my TB128.7.0esr I have a Profile with several IMAP-accounts all residing on the same IMAP-server.

For ONE of the accounts, when I do a move (drag-and-drop) of an eMail from A to B (ex: from Inbox to Folder or from folder to Inbox or .....) - in Thunderbird the eMail becomes available in the target, and is removed from the source - on the Server directories the eMail stays in the source and is as well in the target and this until I do a compact or until I close Thunderbird

For OTHER accounts everything happens immediately !

I couldn't find any setting that might imply this kind of behaviour

And yes, I checked, the icon during the drag-and-drop, it doesn't have the +sign on it, so it's NOT a copy

Any ideas what might be going on ?

Hi,

I've searched this problem a number of times and not come up with a solution. I've been a Thunderbird user for decades and this is a new problem to me.

I have 3 email accounts in Thunderbird. One of the three is very old and has dozens of subfolders with old message storage. The other two have one or two subfolders at the most. All 3 accounts seem to have this same problem.

Ninety % of the time all messages download and appear in their inboxes just fine. But sometimes I'll get downloading X-number of messages in the bottom left corner of Thunderbird but nothing shows up in any of the inboxes. I check all TRASH and JUNK folders and they are all empty (I used EMPTY TRASH ON EXIT as a setting in all accounts to empty the TRASH folder).

If I go to the online servers for these three accounts no messages show up there that haven't already been downloaded to my inbox and seen by me. So it would appear there actually were no new messages to download even though Thunderbird indicated there were.

A few weeks ago I searched out and found instructions for using the REPAIR FOLDER feature and ran that on the inboxes. On one account 3 old messages I don't think I'd seen did indeed appear. But use of the REPAIR FOLDER feature since then has had no effect at all.

I use JUNK settings but rarely see anything show up in my JUNK boxes. Perhaps that's a clue?

Can anyone enlighten me on what is happening?

Thanks, BH

Good afternoon.

There is an IMAP mailbox with a huge array of emails and folders, and a large number of configured filters. The emails that were sent did not open correctly, i.e. we see one header, but a completely different email opens, this is not the case with all emails, selectively. This also happens sometimes in previously received emails, and it also happens that the counter for new unread emails in some folders does not display until you enter this folder. The problem is only when working through the Thunderbird client, it has been going on for more than a year, the client has also been updated many times. This problem is reproduced on other PCs when we are log in this user account . There are no similar problems in the browser. Please help.

Dear Support!

I use the lastest version of Thunderbird and i got a very strange problem. I never had this problem before.

I have 3 different email (all POP3) and all of this do the same. Everytime when i write an email to anybody and i attach anything (like pdf, or docx) the program needs to 3-4 sec to get ready attach (all of the 3 account has this problem). The attachment size not non-influential, because 200kb and 12MB are needs the same time. I deleted the history, cookies, everything. The PC is very good, i5-10500 / 8GB DDR4 / 256GB NVMe SSD / Windows 11. I tried to disable the virus protection (ESET NOD Internet Security), but did not bring improvement.

Do you have any suggestion for the repair?

Thank you in advance.

Gergely Záray zaraygergely@gmail.com