Thunderbird Community Forum

Cox is my internet provider and did at one time handle my e-mail. They quit the e-mail and forced us to Yahoo. I wanted to continue with my Thunderbird and was able to get most of it working. I can download my e-mail but I can't send. I keeps asking me for a password to my smtp server. I've tried all my passwords without success and there's nowhere in the application that gives me the option to reset it. Hope you can help MG Taylor

I used troubleshooting mode and now my fonts and columns settings are gone. I had replaced Recipients column with From and Recipient in all my mail folders (I have lots). And everything looks different now. Different fonts and smaller text size everywhere.

How do I get my previous settings back?

BTW, the Troubleshooting Mode dialog is confusing. It didn't seem to do any thing until I checked a check box which followed the blurb about making the changes permanent. So I may have accidentally asked it to make them permanent. Not sure because the UI was unclear what it was asking me to do. Why are there 2 separate dialogs popping up? Do I have to tick something to make it enter TbS mode? Not clear. (I am technical but not about the internals of TB.)

I do have backups of my TB folder but I would need direction as to what files I would need to restore.

Thanks!

I need to copy emails (104) in a thunderbird local folder to a windows folder (or usb) so that I can email them to another person preferably in PDF format. If this is simple I apologise, but it is beyond me atm.

Grateful for any help..

Cheers Michael

Hi, I'm not able to open jpg files which are joined in a message. When I want to, I can't find the default application Photos in the choice menu (see the images). I have installed the "visionneuse de photos windows" which replaces the default application Photos for windows 10. I think maybe it is the source of the problem, but I can't find any solution to open images whithout saving them in my computer. I don't understand why the "Photos" defaul application doesn't even appear in the choice, while it is still installed on my computer.

Is there anybody who can help me ? Thanks !

I have four different email accounts.

There is one however that it has no messages in its inbox. Yet, it has about 200 messages in various sub folders.

When I click on my unified inbox, all of the messages that are in the sub folders are showing up in the inbox.

If I select them and try and drag them into their own sub folders, the drop highlight disappears. It only allows them to be dropped into other folders, not the ones that they should be in.

This indicates that they are actually in those folders. To test this I can click on those sub folders and see the messages in there, as well as in the main unified inbox.

I removed the account and all associated data, and re-added this again. The exact same problem happened.

Can anyone suggest anything I can try to fix this behavior so that the messages in the sub folders do not appear in the unified inbox?

Thank you so much, any help would be appreciated.

We had to change our Spectrum password. Even after updating the password in Thunderbird, it still says that it cannot connect to the server. How do we reset things without loosing all of the folders in Thunderbird email?

An error msg comes up: Import failed unexpectedly, more information may be available in the Error Console.

But I don't know where that is.

My emails seem to have stopped since your last update.

Thunderbird 128.6.0esr (64 bit) can obtain access to my Google Calendar and Contacts but not to email. This is a clean installation on a brand new Windows 11 computer. I have reinstalled Thunderbird three times, deleted saved passwords, deleted only the SMTP and IMAP saved passwords (preserving OAuth2 passwords), deleted Thunderbird's access in Gmail security settings to force it to re-request access, followed every instruction on every forum and help page I can find, but Thunderbird refuses to send and receive mail. Thunderbird finds the correct configuration and sets it up (correct ports, IMAP, SMTP, correct servers, OAuth2, etc.) I used my Gmail address and the same password as I use for webmail.

I am presently using Outlook for Gmail because it connected immediately using the same credentials as I am trying with Thunderbird. When I delete access permission in Gmail security settings, then add Gmail to Thunderbird again, it prompts for access to Contacts and Calendar but not to mail (one time it flashed a screen saying it could not because Java is not enabled in my web browser--but Java is enabled on both my default browser, Edge, and on Chrome; the page that came up appears to be some internal browser in Thunderbird).

The attached images show the configurations for IMAP server, the SMTP server, and that the saved passwords contain two OAuth2 URLs, one for contacts and the other for the calendar, but nothing for mail.

I have been using Thunderbird for years, and have a massive archive of emails in it, would really like to use it as my email client rather than Outlook. Installation and configuration has never been this difficult. Does anybody have any thoughts on what to do next?

somewhere along the line I have screwed up Thunderbird on my Desktop computer. I am stuck with a spinning wheel and no recovery in any of my 5 accounts for the past year. I can receive all message on my Kindle Fire 10 so I am not out of business I need to know what steps I can use to halt the messages coming in on my Desktop Computer and not lose any of my messages. My action that seemed to cause my problem was try to do a mass marking of some 60,00 unread messages as read in my wife's primary account. Any ideas will be welcome. Thanks, Bo Edwards

I have had issues with thunderbird. I use it to email customer for my Mitchell 1 software. I have used it since 2017. I have had to uninstall it and reinstall it or update it a few times over the years. It would not work this week. So I was going to uninstall/reinstall it. It will not let me uninstall it. It gives me a error that it needs to reboot to update. I have click yes and no many times. It has restarted my pc but it still gives me the same message. I have also tried to install it and it will show me the same message.

Hello,

I received a new laptop with Ubuntu 24.04 and I'm trying to install Thunderbird. I have tried snap, flatpack, the downloaded package and nothing works. The only one that worked so far is https://www.omgubuntu.co.uk/2024/08/install-thunderbird-deb-not-snap-in-ubuntu-24-04 but this results in a different (?) thunderbird being installed, thunderbird-esr and there is no icon in the dock and I cannot pin it in the dock, which is a bit annoying. I saw there are other people having the same issue as me https://ubuntu-mate.community/t/cannot-install-thunderbird-because-it-is-not-allowed-by-dot-thunderbird-plug-rule/28878/13 https://askubuntu.com/questions/1538919/ubuntu-24-02-error-installing-thunderbird

The command `$sudo snap install thunderbird` gives the following error `error: cannot perform the following tasks: - Mount snap "thunderbird" (609) (installation not allowed by "dot-thunderbird" plug rule of interface "personal-files" for "thunderbird" snap)`

I also tried various commands offered in response to the questions linked above `$snap connections thunderbird` returns `error: snap "thunderbird" not found`

`$snap interfaces | grep personal` returns `119::personal-files firefox:dot-mozilla-firefox 'snap interfaces' is deprecated; use 'snap connections'.`

`$snap version` returns `snap 2.67 snapd 2.67 series 16 ubuntu 24.04 kernel 6.8.0-51-generic`

`$snap list --all thunderbird` returns `error: no matching snaps installed`

I also tried via the Ubuntu "App Center" and the Install button just keeps coming back. I expect it's running into the same error I have via the terminal and doesn't give any feedback in the graphic interface.

Please let me know what I must do to install Thunderbird via snap.

Thank you, Caroline

When scheduling a meeting, I make notes in the "description" as to what is to be discussed, key points, etc. How do I print the event?? Short of copying the contents of the description into a mousepad document and printing that out, I'm at a loss as to how I achieve this. Guidance appreciated.

Using Thunderbird 128.5.0esr (64-bit) on 128.5.0esr (64-bit). In calendar view, I see all my appointments with the background colour of the calendar they are in (see attached). In my inbox view, I have the Events tab open at the right. All day events have the background colour of the appropriate calendar, but ones with timings have a dot. (see attached). How do I make ALL calendar events have the background colour of the associated calendar in the mail events tab??

I have just synced Thunderbird with my web email which worked fine. I then emptied my web email account as it was full. This is the methodilogy that I have been following with Thunderbird for the last 20+ years.

Thunderbird then re-synced with the now empty web email and deleted all of the emails that I had downloaded. I then checked the trash but it is empty. I have just lost around 1 years worth of emails.

Just for clarity the web email is an IMAP account.

I have used Thunderbird for awhile without any issues. I just had to switch to a different computer and am trying to get everything set up again. I have three emails accounts through Spectrum. I am able to receive emails but am unable to send them. All of the settings are correct. The problem seems to be that it keeps randomly changing the email addresses under Manage Identities. I have changed them back many, many times but they don't save. It keeps rotating among the three so when I try to send an email, I get this error message: An error occurred while sending email. The mail server responded: sender rejected. The email address you are sending out must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again. Because they randomly rotate around I can send an email occasionally when it just so happens to rotate back to the correct email address but the next time it has changed again to one of the others and I get the message above. Please help. Thanks.